Store Orders
- Can I use a promo code on a previous order?
- What payment methods do you accept?
- When will I be charged for my pre-order?
- Can I add on additional items to my order?
- Can I have different pre-orders shipped together to save on shipping?
- I accidentally purchased the wrong item, can I exchange it?
- My order hasn't shipped, when is it going out?
- My order hasn't shipped, can I cancel my order?
- Can I cancel my pre-order?
- Help! I can't log on to my account to see my pre-orders.
- Can I leave special delivery instructions for my order?
- How can I track my order?
- Pre-orders have begun shipping, where is my tracking information?
- What is Super7's return policy?
- What is Super7's return policy regarding pre-orders?
- Item(s) in my order arrived damaged, can I get a replacement or refund?
- My order was sent back to you, can I have it reshipped?
- Will I be charged any fees for my international shipment?
- I got charged import duties/taxes on my order, can I have this reimbursed?
- Can you mark my order as a gift or at a lower value to reduce customs charges?