All shipments returned to us by the courier will be processed as a return. These reasons include the shipment being refused, getting back as undeliverable to address issues, etc.
We will contact you to process a reshipment but you will need to pay for the reshipment costs.
International shipments that are returned to us will qualify for a refund of the item minus the shipping cost. If customs disposes the shipment we will not be able to issue a refund.